Your candidates trust you with their faces. Keep that trust onshore.
A video interview is about as personal as personal information gets — a candidate's face, voice, name and work history in one file. The best-known screening platforms are based overseas, and most platforms — including local ones — never publish which country those recordings sit in, or when they get deleted. We do: owned here, stored in Sydney, deleted on a published schedule, and never scored by a machine.
What the Privacy Act expects of you
Under the Privacy Act 1988 (Cth), recruiters and employers handling candidate personal information are accountable for it. APP 8 adds a specific burden when personal information is disclosed overseas: you generally remain responsible for what the overseas recipient does with it. Using an offshore screening platform doesn't outsource that responsibility — it multiplies it. The answer that stands up to scrutiny isn't the simplest one, it's the specific one: where candidate data is stored, and where it is processed.
What that means at RecruitScreen
Candidate recordings, transcripts and personal details are stored in Sydney. Video assembly and transcript generation run transiently on secure infrastructure in Singapore, then the results are written back to Australia — candidate content is never stored at rest overseas. Transcripts are generated on infrastructure we run ourselves: answers are never sent to third-party AI services, and never used to train shared models. Recordings and transcripts are deleted automatically 12 months after they're recorded, and 30 days after a candidate is archived — your workspace can set a shorter period, and your reviews and decisions are kept either way. Accounts support two-factor authentication and role-based review access. When someone asks where candidate video is kept — your board, a works council, or the people you hire for — that level of specificity is an answer that can simplify the conversation. If you are reviewing us formally, our Security & Trust page answers the usual questionnaire in one place.
Local isn't just the data centre
Pricing in AUD, GST included, on an Australian ABN — no surprise conversion fees or foreign transaction charges on the company card. Support in Australian hours from people who know what a Tuesday looks like when you're hiring and running a site at once. Product decisions made for AU hiring: forklift tickets, night-shift availability, WWCC checks — not retrofitted from a Silicon Valley enterprise roadmap.
Data residency questions, answered
Where exactly is candidate data stored? +
In Sydney, Australia. Video recordings, transcripts and candidate personal information are stored in Australia. Video assembly and transcript generation run transiently on secure infrastructure in Singapore — candidate content is never stored at rest outside Australia.
Does data residency actually matter legally? +
The Privacy Act 1988 (Cth) and APP 8 make you accountable for personal information you disclose overseas. Storing candidate data in Australia keeps the sensitive material onshore, and we disclose our Singapore processing step in the Privacy Policy so your own assessment has the full picture.
How long is candidate data kept? +
Recordings and transcripts are deleted automatically 12 months after they’re recorded, and 30 days after a candidate is archived. Workspaces can set a shorter retention period, and you can permanently delete candidate data at any time. Reviews, ratings and decisions are retained, so your hiring record survives the recording.
Is RecruitScreen Australian-owned? +
Yes. RecruitScreen is built and operated by Indxtree Pty Ltd (ABN 22 699 760 113), an Australian company, and priced in AUD inclusive of GST.
General information, not legal advice — check your obligations with your privacy adviser.